My pillow came shrink wrapped and is flat. How do I fluff it?

Modified on Wed, 13 Sep 2023 at 02:27 AM

The pillow delivery package you ordered from us will include two separate packages: a pillow cover and a vacuum-sealed pillow insert. 

  • Vacuum-sealed pillows are a popular choice to save space when storing or shipping as well as to maintain their freshness for a longer time because the lack of air prevents the growth of mold, mildew, and other microorganisms. 
  • Although it might appear concerning to receive compressed pillow forms in a box, we assure you that they will soon become luxuriously fluffy shapes by following the instructions below.

Step 1: Take the pillow out of its packaging.

  • Use scissors to cut the plastic carefully to prevent any harm to the pillow. Eliminate any additional packaging components, like foam blocks or cardboard inserts.

Step 2: Unroll the pillow

  • Once you have removed the packaging, unroll the pillow and allow it to expand to its full size. It may take a few moments, but you can assist the process by gently kneading the pillow with your hands. Use smooth, gentle motions instead of forceful actions like stretching or punching.

Step 3: Use your hand to fluff the pillow

  • Once the pillow has fully expanded, use your hands to fluff it up. Begin at the corners and move towards the center, using your fingers to separate any lumps of filling. 

For your convenience, here are some tips for fluffing vacuum-sealed pillows:
- When fluffing a vacuum-sealed pillow with tightly compressed filling, be ready to repeat the process if needed and avoid rushing it.
- Too much pressure or friction can cause the filling to clump together and make the pillow lumpy and uncomfortable.
- If the pillow is still not as fluffy as desired, using a dryer on low heat can be a helpful method to further fluff it up.

Hope this information helps you in this matter. If you have any concerns, please do not hesitate to Contact us.

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