Why does my Ornament have a blue side or printing backward?

Modified on Fri, 08 Mar 2024 at 01:49 AM

When receiving your Acrylic Plaque/ Ornament, you might feel that the design was printed incorrectly. It appears that the custom names are written backward, or that the entire design is printed backward. 

  • It is our unique printing method for these acrylic products. Acrylic is printed with professional UV printing techniques to create long-lasting keepsakes. The artwork is printed on one side with a high-quality color printing technique to ensure that it does not fade or become damaged over time.
  • To protect our Acrylic Ornaments during transportation, we apply a transparent film that prevents any scraping or scratching. While the film is typically clear, there may be instances where a faint blue line is visible. 
  • As a result, they will include a front protective cover to protect the design from scratches and damage during transit. Please flip it over to see your design properly printed on the other side. 
  • To use the ornament, simply peel off the film. Begin by starting from a corner or along the edge, using your fingernail to gently lift and create a small area to grip. Once you have a sufficient grip, the film should peel off easily. Take care not to use your nails in a way that could potentially scratch the acrylic while removing the film. Once the film is removed, your ornament will be ready for use.


NOTE: Once your film has been removed, only use plain water or acrylic cleaner on the acrylic; never use harsh cleaners. The specific acrylic cleaner is not required, but it is beneficial if the item is handled frequently.



Before removing the filmAfter removing the film


                                                                                                
    

We apologize for any confusion regarding the blue side of your ornament or the backward printing. To show our appreciation for your understanding, we'd like to offer you a 20% discount code [CS20] on your next purchase. We truly value your satisfaction and hope this discount helps make up for any inconvenience. Thank you for your continued support and understanding!


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