How can I buy favorite items again?

Modified on Fri, 08 Mar 2024 at 01:32 AM

Thanks for your interest in our product!

To buy your favorite items again, you can either do it yourselves or Contact us as long as it works best for you.

Option 1: Reorder your item(s) on our website

Please kindly follow this instruction.

Step 1: Visit our website here: https://wanderprints.com/ and login to your account.

Step 2: Click HERE to open your account information(the order history will be shown up as below). After that, click View detail to see all the items from the previous order(s) that you want to repurchase.



Step 3: Select the item(s) you want to reorder from the archived items and click Reorder this item with the same personalization to add the item(s) to your current cart. Following that, you can continue to place a new order as usual.

If you want to change any personalized option, click to Preview, then press the Edit Personalization button to go back to product pages and change your options as wishes.



Note: If you are unable to place new orders with the old items, it is possible that the products or designs are no longer available. In this case, please contact us so that we can look into it for you.


Option 2: Contact us for assistance

After you placing the order, your order information will be stored on our system. For your convenience, we will help you create a duplicate of your previous order and send a new invoice to your email.

Please follow the instruction below.

Step 1: Fill out all required information (email address, subject, order ID)

Step 2: Click to the down arrow button at the right corner of Reason box, scroll down and select the option "Question about products". Following that, a new box for this option will appear, please choose "I want to reorder the same items" from the list.

Step 3: Clarify your request in the Description box, then press the Submit button. Our support team will check and assist you right away.




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