Why was I charged without purchasing anything?

Modified on Wed, 06 Sep 2023 at 03:27 AM

We set your privacy and security as our highest priority. At Wander Prints, we prioritize safeguarding against scams and fraudulent activities. To achieve this, we follow strict protocols: we only process payments upon receiving explicit authorization from cardholders, and we employ an internal Fraud Detection system to carefully assess each transaction. If there is suspicion of fraud, we temporarily pause the payment process to seek further confirmation from the cardholder, taking necessary precautions to protect your interests.

If you notice an unusual charge coming from Wander Prints, please Contact us and provide us with the details below so we can quickly investigate the problem and give you the answer:

1. A screenshot of the Transaction history. 

2. The amount you have been charged, your Paypal account (if charged via Paypal) / the last 4 digits of your card if you use a credit card) 

3. Your email address 

4. Description of more details (if any) 

Rest assured, we are fully committed to providing you with the best possible assistance in any situation. Please inform us as soon as possible. We are happy to assist wholeheartedly to untangle and relieve your anxiety.

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