Why I have been charged for additional fees?

Modified on Fri, 03 Mar 2023 at 02:41 AM

Some customers leave feedback that some bank cards may not be authorized to process international transactions. To serve our clients from around the world, we use an American payment processor called Stripe, a payment platform that allows for all types of payment but results in charging additional fees.

As far as we know, some banks have placed a hold on international payments. We do recommend that you get in touch with your bank to understand if this is the case.

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