Why can't I place my order?

Modified on Tue, 05 Sep 2023 at 08:37 PM

If you are unable to place your order and are unsure why...There are many reasons that lead to failure in placing the order.

1. Technical issues: 

  • Sometimes, technical issues with the website or payment processing system can prevent you from placing your order. To resolve this problem, try refreshing the page or clearing your browser cache. If this is the case, try placing your order using a different device or browser.

2. Payment decline 

In terms of payment decline issues, please check the below information

  • We accept the following methods of payment: 

- Credit/Debit cards (VISA, MasterCard, AMEX) 

- Paypal 

- Apple Pay 

  • We do not accept the following methods of payment: 

- Personal checks 

- Money orders 

- Direct bank transfers 

- Cash on delivery 

- Discover card

- Visa gift card

Please try again in a little while. If the payment is still not accepted, please check your account balance first. If your account balance is as it should be, but you still can't make the payment, please check what type of card payment or change the methods of payment. 

3. Out of stock: 

  • If the item that you are attempting to purchase is out of stock or on backorder, you may not be able to place your order. Check the product page or contact us to see if the item is currently available.

4. Wrong shipping address 

In some cases, you can not proceed to check out due to an incorrect shipping address. Please double-check your shipping address before placing your order.

If you need any further assistance, do not hesitate to Contact us

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