Why would I receive 2 different tracking numbers for the same order?

Modified on Thu, 24 Aug 2023 at 12:35 AM

As an online shopper, you may have come across a situation where you receive two different tracking numbers for a single order. This occurrence can be confusing and raise questions about why it happens. In this article, Wander Prints will delve into the reasons behind receiving multiple tracking numbers for the same order and shed light on the factors that contribute to this occurrence.




- Different Warehouses or Locations: The reason for the separate shipments is that your order contains multiple items from different manufacturers. Each item will be shipped separately with its own unique tracking number, based on the manufacturer responsible for its shipping.

- Item Availability: If some items in your order are not immediately available for shipping, the retailer may choose to send the available items first to expedite the delivery process. The remaining items will be shipped separately once they are back in stock.

=> By dividing the order into multiple shipments, each package will have its own unique tracking number, allowing you to track them individually.

Shipping Carrier Changes: Another reason for receiving two different tracking numbers is a change in shipping carriers. Retailers may switch carriers during the transportation process for various reasons, such as cost optimization or specific carrier preferences for certain regions. When a carrier change occurs, a new tracking number is assigned to the package, leading to multiple tracking numbers for a single order.


In conclusion, receiving two different tracking numbers for a single order is typically due to the order containing multiple items from different manufacturers. Each item is shipped separately, resulting in the issuance of multiple tracking numbers. This practice ensures efficient fulfillment and allows for better tracking of each package's progress. If you have any concerns or questions, contact us and WANDER PRINTS can provide the necessary assistance.







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