How to Cancel My Order?

You can cancel your order within 2 hours of purchase for a full refund. After this 2-hour window, the order enters production and cannot be canceled or modified. To cancel, please visit our Contact Us page and select the subject "I need to cancel my order" immediately.

1. The 2-Hour Cancellation Policy

Because our products are personalized and handcrafted, we move fast!

• Within 2 Hours: Cancellation is guaranteed and a full refund will be issued.

• After 2 Hours: Your order is sent to our printing and production facility. At this stage, materials have been used, and we cannot cancel or refund your order.

2. How to Submit a Cancellation Request

On Desktop (PC):

1. Scroll down to the Footer of the website.

2. Under the "CUSTOMER SERVICE" column, click on Contact Us.

3. Fill in your details and select the Subject: "I need to cancel my order I just placed".

4. Click Submit.

On Mobile Phone:

1. Tap the Menu (three lines) at the top left corner.

2. Tap on Track Order or scroll to the bottom for Contact Us.

3. Choose the correct cancellation subject from the dropdown menu.

4. Enter your Order ID and tap Submit.

3. Refund Timeline

Once your cancellation is confirmed via email:

• Your refund will be processed immediately.

• The funds usually appear in your bank account within 5-7 business days, depending on your financial institution.

4. [IMPORTANT] Avoid Missing the Window

To ensure your request is handled within the 2-hour limit:

• Official Channel ✓: Only use the Contact Us form or email support@wanderprints.com.

• Warning ✘: Do NOT request cancellations via Facebook/Instagram comments or by replying to marketing newsletters. These channels are not monitored for urgent requests.