I've moved and tried using the forwarding service to my new address but I did not receive it?

Modified on Wed, 13 Sep 2023 at 09:03 PM

We are deeply sorry that if a forwarding service has been used, we have no control over eventualities like damage, defect, or loss. Here are a few things to keep in mind:

1. Check the forwarding address:

  • Make sure that the forwarding address you provided is correct and up-to-date. Double-check the address with the forwarding service to ensure that they have the correct information on file.

2. Contact the local post office:

  • Contact the post office personally with your tracking number to check for updates regarding your request. They may be able to provide additional information or investigate any issues regarding your order.

3. Contact Wander Prints if your package cannot be delivered:

  • If something goes wrong with your order, we will request a re-shipping fee to resend your order via Contact Us

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